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Question

SSO Configuration is stuck and not able to reset

  • April 2, 2026
  • 1 reply
  • 16 views

We are new to Box and our plan was to roll this out to users and we are stuck at the first stage on configuring the SSO and i want to disable and restart but unable to see any option to disable the sso. Not able to fund a document to complete the SSO with Azure

 

1 reply

Rona Box
  • Community Manager
  • April 2, 2026

Hi ​@Shanky1971

Welcome to Box Community, and we’ll assist in setting up your SSO. 

I understand that you’re still in the early stages of setting up the Single Sign On (SSO) to your enterprise, and please allow us to step in. Kindly send your metadata file to this Box SSO Setup Support Form

 

We will reach out to you shortly, please keep an eye out!