I am trying to create a ticket. I am logged into Box using my company ID. When I click on Help, all I get is a screen that says it can not determine the IP for my company.
How can I go about creating a ticket which I really need to do?
Question
SQA Engineer
Hi Robert,
Welcome to Box Community and glad to help!
Please head over to this link to know how you can quickly open a ticket for Product Support. Also, you can just open a support ticket through this page.
Should you continue to experience ths issue, please let us know.
Thanks for posting!
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