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Question

spreadsheet xlsx no longer opening in Gsheet

  • Jun 29, 2026 10:36 PM UTC
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A spreadsheet that was previously accessible to users in both excel and Gsheets now only has the option to open in MS excel. It’s not locked and collaborators all have Google accounts connected to Box. 

I’m not sure how to get this back to being available in Gsheets and Excel.

Thanks in advance for your help!

2 replies

I've seen similar cloud editing issues before. Trying a different browser or clearing the browser cache can sometimes restore the option to open XLSX files in Google Sheets.

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  • CJwithGSA
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  • Jun 30, 2026 7:45 PM UTC

Thanks for the reply amandawalker178.

I see the file’s back to being available to open in both Excel and GSheets, before I cleared my cache.

I suspect that I was mis-informed and someone had it open in Excel - rendering it only able to be edited in Excel - which I’m assuming is a thing?

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