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Question

Spellcheck Not Working in Box Microsoft Word

  • May 23, 2025
  • 4 replies
  • 21 views
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I work in IT for a University and had an issue recently where spell check is not working in Microsoft Word when opened online through Box.

djn01HS9P6SKBJMNNFMSXRCS5GWG3.png

When in a Box document through Microsoft Word the two words are not underlined to identify they are misspelled.

kxt01HS9P9ADC92CY1PSDGRX74RT3.pngWhen in Microsoft Office 365 online Word document the two words are underlined to show they are misspelled. 

 

I noticed the versions are different between the Office 365 and Box Online Word. 

Microsoft 365 Online Word: 16.0.17512.41003

Box Word: 16.0.17512.41003

I have updated Box Tools, Ensured the latest .NET framework was installed, cleared cookies and cache, and tried a different browser and computer.

Can someone please give me an idea to resole this issue?

 

Thank You!

    4 replies

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    • community-manager
    • Author
    • Box Employee
    • 34738 replies
    • May 23, 2025

    Hi Reagan, 

    Welcome to Box Community and happy to assist! 

    Your Enterprise have a designated team that works with Box directly. Please get in touch with your internal helpdesk team for support. 

    Thanks for posting!

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    • community-manager
    • Author
    • Box Employee
    • 34738 replies
    • May 23, 2025

    I have the same exact issue. How do I get this resolved?

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    • community-manager
    • Author
    • Box Employee
    • 34738 replies
    • May 23, 2025

    Our organization submitted a proper ticket with Box and it seems to be a known issue and Box is working with Microsoft on a fix. Seems like the issue is something on Microsoft's end.

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    • community-manager
    • Author
    • Box Employee
    • 34738 replies
    • May 23, 2025

    Thanks Reagan.


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