Most Spanish and Italian email addresses with the extension ".es" and ".it" can't access the box. Can this be changed, please
Hi Tine,
Welcome to the Box Community, I'm happy to help!
I can confirm that we have users with email addresses ending extensions such as ".es" and ".it" and they are able to access Box with no issue.
If your users are having issue receiving notifications from Box, you may recommend checking out this article to make sure that their email client is not blocking Box domains: https://support.box.com/hc/en-us/articles/360043696174-Troubleshooting-Issues-with-Email-Notifications
Hope it helps! If you have questions, please let us know and we will do our best to help.
Regards,
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.