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Question

Spamming Collaborative Invitees is Unacceptable!

  • May 27, 2025
  • 1 reply
  • 7 views

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Box Team,

I shared a single folder with several important recipients. You sent four automated reminder emails to them between the hours of 9:44pm and 1:49am... (!!!) This makes me appear unprofessional and obnoxious - NOT ACCEPTABLE.

Why would this even happen at such an unnecessary cadence? Please remediate this as soon as possible, you are making your customers look foolish.

I cannot even find options that allow me to definitively correct this. Please advise.

Matt

1 reply

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  • Author
  • Box Employee
  • 34740 replies
  • May 27, 2025

Hi Matthew,

Welcome to Box Community!

I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email.

Thanks for posting! 

Best,
Ann