Skip to main content

Box Team,


I shared a single folder with several important recipients. You sent four automated reminder emails to them between the hours of 9:44pm and 1:49am... (!!!) This makes me appear unprofessional and obnoxious - NOT ACCEPTABLE.


Why would this even happen at such an unnecessary cadence? Please remediate this as soon as possible, you are making your customers look foolish.


I cannot even find options that allow me to definitively correct this. Please advise.


Matt

Hi Matthew,


Welcome to Box Community!


I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email.


Thanks for posting! 


Best,
Ann


Reply