showing I've used 97% of my 100GB space. Calculated all my files and I've used less than 15GB. what can be done to free up this space being incorrect?
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I have the same situation.please support.
Hi there.
Welcome to Box Community and glad to help!
Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.
In the future, if you experience incorrect storage, please let us know in this forum.
Thanks for posting!
Unfortunately, it hasn't been fixed. If you add up the space used by each individual folder, it becomes 1.9GB, but the total space used remains 6.3GB.
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