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Question

Space used - incorrect value

  • May 23, 2025
  • 1 reply
  • 8 views
C
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Hi,

Used space is shown incorrectly and this prevents file syncing. Actual usage should be around 14 kB.

Identyfikator konta

340638

Zajęte miejsce

43,6 GB z 50,0 GB

    1 reply

    C
    Forum|alt.badge.img

    Hi there, 

    Welcome to Box Community and glad to help! 

    We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage. 

    Let us know in this forum if you happen to experience this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

    Thanks for posting!

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