Skip to main content
Question

Space Problem

  • May 27, 2025
  • 1 reply
  • 7 views

Forum|alt.badge.img

account ID : 16943351

My account have lifetime 50gb space. 

first two weeks,

After I participated in this "Join The "Try Box Business for Free" event ,
 
Today, I see it change to 10gb. 

1 reply

Forum|alt.badge.img
  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi there, 

Welcome to Box Community and glad to assist!

Looks like you must contact our Billing team for this inquiry. To do so, you can email us via billing@box.com.

We'd love to further assist!