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Question

Space issue

  • May 23, 2025
  • 1 reply
  • 10 views
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Dear staff,

I would like you to run the script mentioned in the link below for my account. My space appears to be full even though I don't have any files in my account.

Thanks.

https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

    1 reply

    C
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    Hi there,

    Welcome to Box Community and glad to help!

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

    In the future, if you experience incorrect storage, please let us know in this forum.

    Thanks for posting!

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