Skip to main content
Question

Space does not increase even after deleting data

  • May 23, 2025
  • 1 reply
  • 11 views
C
Forum|alt.badge.img

The total capacity display is 9.8GB, but if you add up the capacity of each folder, it is only 35MB.

    1 reply

    C
    Forum|alt.badge.img

    Hi there, 

    Welcome to Box Community and glad to help!

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

    In the future, if you experience incorrect storage, please let us know in this forum.

    Thanks for posting!

    Terms & ConditionsAccessibility statement