I deleted most of my files and the system is showing I am out of space. Can you please free up my unused space? Thank you
Question
Space
Hi Brian,
Welcome to the Box Community, I'm happy to help!
The issue you encounter seems related to what is described in this article:
To help resolve this, I've ran the script that will recount all of the files/ folders in your account, so you should now be seeing the correct file count and storage size in your Box.
Feel free to write back in if you have any questions for me!
Best regards,
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