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SOS

  • May 23, 2025
  • 1 reply
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Hello. I have a BOX account that I have lost because the email to which it was associated no longer works 2 years ago. Until recently it allowed me to log in with the credentials I had, but now it won't let me access my old account. Please help. I want to recover all the documents that I had. Thank you

    1 reply

    C
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    Hi there, 

    Welcome to Box Community and glad to help! 

    To help with your login issue, I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye to your email. 

    Thanks for posting!

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