Box note wont open,
"Sorry, there's been a problem with the contents of this note.
Please contact Box Customer Success."
Question
Sorry, there's been a problem with the contents of this note. Please contact Box Customer Success.
Hello, I have the same error message from Box ( "Sorry, there's been a problem with the contents of this note. Please contact Box Customer Success."). I cannot open my Note. I am surprised because I have been using the Notes for more than 6 months without any problem. I also experienced something unusual in the last 5 days, very often when I type my Box login + password, it does not work, I am back to the prompt for login / password, and I am stuck into a loop. Generally, I exit Box, I retry after an hour, then it works. Thanks in advance for your Help. Nathanael Green.
Hi, how can we resolve this issue? My team has a critical document that this same thing happened to — when you open the “recovered” version, almost ALL of the content is gone and the text is garbled. This is unacceptable - please advise!
I have the same issue for several files. It seems that when two members edit the file at the same time, the fille will be corrupted afterward. Is there any solution for it? Thanks.
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