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Question

sorry, the report could not be generated

  • May 23, 2025
  • 1 reply
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Trying to run a simple security or user activity report on a specific shared box folder and the system returns "sorry, the report could not be generated"

Is there an admin setting that needs to be running to get these reports to generate properly.

Thanks!

1 reply

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Hi there, 

Welcome to the Box Community!

This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for updates. 

Thanks!