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Question

something wrong again with my storage quota,

  • May 27, 2025
  • 1 reply
  • 8 views

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something wrong again with my storage quota, 

It shows full even when the total of folder sizes do not add up even close. 

and yes , I have cleared the trash etc. the usual stuff. 

I get this issue every few months. i was hoping it would get resolved. 

I think time to change from box for me now. 

 

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi there, 

Welcome to Box Community and glad to help!

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

In the future, if you experience incorrect storage, please let us know in this forum.

Thanks for posting!