I have been receiving the "Something went wrong with the upload. Please try again" message for 1 consecutive month now every single time I try to upload documents. There is no number I can call to get this directly fixed please help.
Question
Something went wrong with the upload. Please try again
Hi Arline,
Welcome to the Box Community! I'm happy to help.
Box Accelerator is a global data transfer network that improves the speed of your uploads. If you’re having issues with uploads, try turning this off. If your uploads seem slow, you may have a problem with your network or firewall. See Troubleshooting: Uploads for more information.
Best,
I do not have this option of Box accelerator on my account to turn on or off. I am unable to upload anything to the site but everyone else in my organization has no issues at all.
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