I cannot share my files. I keep getting this message??
Question
something went wrong. please try to add collaborators again
Hi Gina,
Welcome to the Box Community!
This would be something our Box Support team would like to investigate with you and may require specific account information.
I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. Please check your email for details and updates.
Thanks for your participation in this forum and let us know how else we can help!
I need help with this too. I am copying and pasting collaborators' email addresses for a folder and it keeps on saying, "something went wrong." I wish there were troubleshooting options so I could attempt to fix it myself. I don't know what to do with that generic statement. It doesn't do anything to support my use of Box. Do others get this same error message when copying and pasting email addresses?
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.