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Question

Something went wrong and Box Drive needs to exit. Please send us your logs so we can troubleshoot the issue and work to improve the product. If the problem persists, please contact Box Support to further troubleshoot the issue.

  • May 27, 2025
  • 2 replies
  • 189 views
C
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Tried to update Box Drive but wasn't working so I ended an update program in Task Manager now I'm getting an error like in the title.

      2 replies

      C
      Forum|alt.badge.img

      Hi Michael,

      Welcome to Box Community!

      I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email.

      Thanks for posting! 

      Best,
      Ann

      B
      • Benlouie
      • New Member
      • May 30, 2025

      We are seeing similar errors in our environment today.  Would love to know the fix.

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