I am the owner of the folder, and owner of the file I uploaded. Yet I cannot delete it. It is a google slide, I had to convert them to powerpoint so box would preview them. I was able to delete one of my google slides, after a long wait, but the second one won't delete. I added them at the same time. The trash icon just doesn't exist.
Any help for this would be of assistance.
Also my org is an Enterprise customer.
Hi Anastasia,
Welcome to the Box Community, I'm happy to help!
This would be something our Product Support team would like to investigate with you and may require specific account information.
I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this.
Kindly check your email for details and updates.
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