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Question

Some downloads or uploads failed. Open Problem Items for more details.

  • May 22, 2025
  • 1 reply
  • 57 views
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Starting yesterday, my collaborators and I have had problems uploading files (a red dot appears next to the file). I created a workbook, and I shared this folder with my co-workers. It is not a memory problem because, as I am the owner of the shared folder, I have 100GB available. We used 29GB at the moment. Why did so many files fail to upload?

    1 reply

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    Hi there, 

    Welcome to the Box Community!

    I'm sorry to hear about the issue uploading/ downloading your contents from/ to Box.

    Can you try some of our tips and steps to troubleshoot this issues: https://support.box.com/hc/en-us/articles/360044196773-Troubleshooting-Uploads-to-Box

    If you are still having issue uploading/downloading files, please go ahead and submit a ticket with our Product Support team to help look into this by clicking "Contact Support" on the header of this page.

    Best,

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