Starting yesterday, my collaborators and I have had problems uploading files (a red dot appears next to the file). I created a workbook, and I shared this folder with my co-workers. It is not a memory problem because, as I am the owner of the shared folder, I have 100GB available. We used 29GB at the moment. Why did so many files fail to upload?
Question
Some downloads or uploads failed. Open Problem Items for more details.
Hi there,
Welcome to the Box Community!
I'm sorry to hear about the issue uploading/ downloading your contents from/ to Box.
Can you try some of our tips and steps to troubleshoot this issues: https://support.box.com/hc/en-us/articles/360044196773-Troubleshooting-Uploads-to-Box
If you are still having issue uploading/downloading files, please go ahead and submit a ticket with our Product Support team to help look into this by clicking "Contact Support" on the header of this page.
Best,
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