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SOC 2 T2 Report Request

  • June 22, 2026
  • 3 replies
  • 109 views

The Cyber Friend

I am trying to get a copy of the Soc 2 Type 2 report for Box on behalf of my client as their security consulting service. 

I am reading on multiple other requests and support messages that you will need to open a ticket to get this, however, when going to the links provided in these other discussions, I do not get an option to open a Support Request, just to do community. Is anyone able to help me get in contact with Box Support to get this report as it is needed for my client's upcoming audit. 

Best answer by Rona Box

Hi ​@The Cyber Friend

Welcome to Box Community, and we’re glad to help obtain this document. 

 

Do you have an alternate Box account subscribed to a Business Box account? If you do, please log in to your Business account reach out to support. 

This would allow you to create a support ticket and have your request to obtain your SOC2 report. 

 

 

Hope it helps! Let us know if you have questions.

3 replies

Rona Box
  • Community Manager
  • Answer
  • June 23, 2026

Hi ​@The Cyber Friend

Welcome to Box Community, and we’re glad to help obtain this document. 

 

Do you have an alternate Box account subscribed to a Business Box account? If you do, please log in to your Business account reach out to support. 

This would allow you to create a support ticket and have your request to obtain your SOC2 report. 

 

 

Hope it helps! Let us know if you have questions.


  • New Member
  • August 25, 2026

Dears,

i need an SOC2 Report from Box for our compliance requirements.

Can you please provide one to me ?

Best regards

Mark


Jey Bueno Box
Forum|alt.badge.img
  • Community Manager
  • August 25, 2026

👋 Hi ​@FGExp, welcome to the Box Community! I’ve moved your post to this relevant thread.


SOC 2 Report is provided under NDA. To obtain this document, please submit a ticket to Box Support team. If you are unable to sign in, or cannot open a case, click here to access the ticket form.


Thank you!