I am trying to get a copy of the Soc 2 Type 2 report for Box on behalf of my client as their security consulting service.
I am reading on multiple other requests and support messages that you will need to open a ticket to get this, however, when going to the links provided in these other discussions, I do not get an option to open a Support Request, just to do community. Is anyone able to help me get in contact with Box Support to get this report as it is needed for my client's upcoming audit.
Best answer by Rona Box
Hi
Welcome to Box Community, and we’re glad to help obtain this document.
Do you have an alternate Box account subscribed to a Business Box account? If you do, please log in to your Business account reach out to support.
This would allow you to create a support ticket and have your request to obtain your SOC2 report.
Hope it helps! Let us know if you have questions.
Hi
Welcome to Box Community, and we’re glad to help obtain this document.
Do you have an alternate Box account subscribed to a Business Box account? If you do, please log in to your Business account reach out to support.
This would allow you to create a support ticket and have your request to obtain your SOC2 report.
Hope it helps! Let us know if you have questions.
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