I received an email this morning that someone from Indoneisia logged into my account. When I go to change my password, it says that I don't have a password set and it won't let me create a new one. Trying to contact support appears to be an endless loop that goes nowhere. Can Someone please contact me about securing my account?
Thanks
Hi Deonte,
Welcome to the Box Community! I'm happy to help.
This would be something our Box Support team would like to discuss with you and may require specific account information. I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this.
Please check your email for details and updates. Thanks for your patience!
Best,
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
