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Question

So BOX does not work in Macs?

  • May 22, 2025
  • 1 reply
  • 64 views
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Is it really? I Can`t beleve it. A product that does not sync the files on Macs with M1 (https://support.box.com/hc/en-us/articles/360043696234-Understand-the-Box-Policy-For-Browser-And-OS-Support) 

    1 reply

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    Hi Oscar, 

    Welcome to the Box Community, I'm happy to help address this!

    Although it is true that Box Sync app is not supported on M1 Mac devices,  Box Drive which is another Box desktop app is.

    Box Drive is practically the same product as Box Sync, however you no longer have to manually sync items down to your local machine. This means that everything you see in your all files content on Box.com will be in your local Box Drive folder. We strongly recommend for people to use Box Drive as it is a newer product and has nearly all of Sync’s capabilities -- including the ability to work offline.

    This article explains the difference between Sync and Drive: https://community.box.com/t5/Getting-Started-with-Box-Drive/Switching-from-Box-Sync-to-Box-Drive/ta-p/50126

    This article goes into a little more detail about Drive: https://community.box.com/t5/Getting-Started-with-Box-Drive/About-Box-Drive/ta-p/53642

    If you have any questions, please let us know and I'll do my best to help you!

    Regards,

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