I have a new phone same number but the SMS authentication isn't working so I can't access the box on my new device. Any help much appreciated. Thank you.
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I have a new phone same number but the SMS authentication isn't working so I can't access the box on my new device. Any help much appreciated. Thank you.
Hi there,
Welcome to the Box Community. I am happy to help!
This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates.
Thanks!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.