I have high internet speed but uploading to my box account is painfully slow. Can I work with someone to trouble shoot and see if we can figure out why to fix the issue? I don't know if my high amount of storage is causing a problem? Or if I need to change the plan we have. Or if it is something else entirely.
Question
Slow upload speed
Hi Heidi,
Welcome to the Box Community, I'm happy to help!
I went ahead and created a ticket on your behalf with the Product Support team to help look into this.
Kindly check your email for details and updates.
Please come back and let us know how things go with support!
All the best,
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