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Question

Slow/No Support

  • July 28, 2025
  • 1 reply
  • 34 views

Our Business Plus Box account converted to personal accounts and now storage is full and they haven't solved in 5 days. Has anyone else had this issue? We are stuck and Box is not fixing the issue.

1 reply

Rona Box
  • Community Manager
  • July 31, 2025

Hi ​@Laura5678

Welcome to Box Community, and we’re glad to help!

It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing case, and we stay in touch. 

 

Have a safe weekend, and we hope to get this sorted out very soon!