We are considering upgrading our agency to use box as our main collaboration tool. Unfortunately, I get this error every time I try and "grant" access to our Slack channel.
I can't seem to find a person to help me. Anyone out there know what this means and can help?
{"statusCode":403,"error":"Forbidden","message":"The Slack V2 integration is only available for enterprise customers"}Hi Lisa,
Welcome to the Box Community!
I've checked your profile and it looks like you're under a Personal free account.
The error you are seeing is expected as this integration requires Enterprise level account.
For details, please check out this article: https://support.box.com/hc/en-us/articles/360043697294-Deploying-the-Slack-Integration-in-your-Enterprise
If you would like to upgrade your account, please take a look at this article: https://support.box.com/hc/en-us/articles/360043692774-Upgrading-your-Box-Account
Thanks for reaching out and please let us know if you have any questions!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.