Question

Size wont change

Hi,

I do sistematically delete files from box account folders, but the overall size keeps increasing! and I am reaching the limit.

Please support!

I delete also from trash folder, even though you say it wont count.

Hi Adela,

Welcome to Box Community and glad to help!

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

In the future, if you experience incorrect storage, please let us know in this forum.

Thanks for posting!

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