Skip to main content
Question

Size used is wrong

  • May 23, 2025
  • 1 reply
  • 87 views
Forum|alt.badge.img

Please run the script to fix used size in my Box. My files use about 1GB, but Box says "13.4 GB of 15.0 GB used". :-( Thanks. 

    1 reply

    Forum|alt.badge.img

    Hi Libor, 

    Welcome to Box Community and glad to help! 

    We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage. 

    Let us know in this forum if you happen to experience this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

    Thanks for posting!

    Terms of ServiceAccessibility statement