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Question

size used is wrong

  • May 23, 2025
  • 3 replies
  • 9 views
C
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I have deleted everything in my drive and i see that I'm using 40GB.

 

Can you reset it or run a script?

    3 replies

    C
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    I have the same issue

    C
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    I have the same problem. What script to run do you mean?

    C
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    Hi there, 

    Welcome to Box Community and glad to help! 

    We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage. 

    Let us know in this forum if you happen to experience this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

    Thanks for posting! 

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