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Question

Size on disk

  • May 27, 2025 5:23 AM UTC
  • 2 replies
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Forum|alt.badge.img

Dear service team,
My account in box.com show 33.6 GB of 50.0 GB used, while in my PC box sync property show system folder size 67.4 GB which is about 2 times. How this happens and can we fix this as it used too much space in my PC till unable to sync more file very soon.
Thanks in advance for your support.
AOD

    2 replies

    Forum|alt.badge.img

    Hi there, 

    Welcome to Box Community and glad to assist! 

    To get a closer look, please confirm your current Box version and your Operating System. 

    We'd love to further assist! 

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    Forum|alt.badge.img

    Thanks for your reply.

    Box Sync version is 4.0.8088 run on PC with Windows 10 Pro.

    Now it gets worse as my PC disk space almost gone.

    Thanks for your support.

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