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person in charge

Thank you for your assistance.
We are currently testing single sign-on for Entra ID and Box.
The single sign-on test is successful on Entra ID, but when I try to log in from Box, it fails.

I am able to transition to the Entra ID login screen. The message "Invalid login credentials" is displayed.

I would like to know the cause of this problem.

Hi there, 

Welcome to Box Community! 

To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

Thanks for posting!

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