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hi there,


i was sent a shared file of documents to sign. however, for two documents, i can open them to read the docs, but when i try to sign them it says there was a problem and to try and reload the page, only it never reloads.


help!


thanks.

Hi Diamando, 


Welcome to Box Community and glad to help! 


Kindly attach a screenshot of your error to get a closer look. 


We'd love to further assist! 


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