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Question

signing files

  • May 27, 2025
  • 1 reply
  • 8 views

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hi there,

i was sent a shared file of documents to sign. however, for two documents, i can open them to read the docs, but when i try to sign them it says there was a problem and to try and reload the page, only it never reloads.

help!

thanks.

1 reply

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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

Hi Diamando, 

Welcome to Box Community and glad to help! 

Kindly attach a screenshot of your error to get a closer look. 

We'd love to further assist!