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Question

Signed up for trial but was immediately charged for full year

  • May 23, 2025
  • 1 reply
  • 9 views

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I signed up for the trial but was immediately charged for full year. I want to revert to just the trial for 14 days as advertised. Please fix this.

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 23, 2025

Hi Ron, 

Welcome to Box Community! 

It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll keep in touch. 

Thanks for posting!