Question

Sign in issue

I can’t receive security code to my phone therefore I can’t sign in to my account

Hi there,

Welcome to the Box Community!

This will require our Box Support team to work directly with you and may require specific account information.

It seems you already have an open ticket for this issue with our Support team, please continue working with them and check your email for updates.

Thanks for your patience and please comeback and let us know how it goes.

Best,

I am unable to login to Box using my new iPhone 13 running ios 15.1.1
. I am not receiving security code on my iPhone 13

Hello?

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