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Question

Shuttle Not Working

  • January 20, 2026
  • 1 reply
  • 7 views

I’ve been trying to get Shuttle set up, but “Getting Started” takes me to a pricing page (even though we are Business members) and “Log In” take some to my Box dashboard.  I don’t seem to find a way to actually start the service.

1 reply

Rona Box
  • Community Manager
  • January 21, 2026

Hi ​@IggyR

Welcome to Box Community, and we’d love to help! 

 

To access Box Shuttle, please log in to Box.com.

  1. In the Admin Console, go to the Content section.
  2. Go to the Shuttle tab to view the Jobs Dashboard.

Have you gone to the Admin Console> Content? If yes, is it taking you to the Box pricing page after selecting Shuttle

 

If you continue to have trouble with Box Shuttle, please let us know.