Shortcuts created by others are not visible from either web browsers or BoxDrive. How can I make these shortcuts visible and usable?
I would appreciate any advice.
Question
Shortcuts created by other users are not visible to other users
Hi
Welcome to Box Community and we’re glad to assist!
We would like to understand your workflow on how these shortcuts were created. To get closer look, I opened a new case and a member from the Box Product Support team will reach out to you shortly.
Please keep an eye out and we hope to resolve this as soon as possible.
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