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Question

SHIFT and CTRL choosing not working

  • May 23, 2025
  • 5 replies
  • 9 views

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Now i can't choose folders and files which i would like to download. Before i did it with CTRL and SHIFT but now it is not working. Please help.

5 replies

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CTRL+A also not working


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Hi there,

Welcome to the Box Community! 

I would suggest to use another browser or clear your browsing history. 

Thanks! 


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Did you tried it by yourself before give me recommendations?

 

Regards


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Anybody help? No one keyboard shortcuts not working.


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Hello,
I had the same problem and have been asking to fix this to our IT support
I am not sure of who could fix this; however, it is fixable.
Hope your account will be fixed soon.