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Question

Sharing with External Users

  • November 25, 2025
  • 1 reply
  • 28 views

Hello, I want to make it to where there is a single folder which one of my divisions can share files external to others.  I believe folder sharing is disabled for external users at the global level.

 

  1.  How do I re-enable folder sharing at the global level?
  2. Do I have a way to make an “account” and allow that account to share external regardless of global security?
  3. Can I isolate the sharing to external users to one folder, which is not a part of the rest of my job files?

Thank you!

 

1 reply

  • Box Employee
  • December 1, 2025
  1. Admin Console → Content & Sharing → “Shared Links” section.  Also maybe the “Collaborating on Content” section if you’re referring to collaboration and not just sharing.
  2. No.
  3. You can do this via Shield/Classification if you’re at the appropriate licensing level.