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Question

Sharing Folders without download options - HELP?

  • May 22, 2025
  • 2 replies
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I am trying to share a folder full of proprietary music files (mp3's). When either adding collaborators or sharing a link I only get that option to add collaborators as "editor" or "viewer" (which gives download options). I have gone back and forth on this. I want to select the collaborators role when adding them to viewing only but those options are greyed out won't allow me to select that. 

I have also tried to send a single file shared and same issues just less options. 

I was told Box would allow me to share a folder, the people would be able to stream the files and view them but not download them. 

Is this dependent upon the version of Box I'm paying for?  If anyone can help it would be greatly appreciated. 

I'm using the personal pro version. 

 

    2 replies

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    Hi Kim, 

    Welcome to the Box Community! 

    Since you are under a Personal Pro account, you only have the following: 

    • Editor: An editor has full read/write access to a folder or file. Once invited to a folder or file, the editor is able to view, download, upload, edit, delete, copy, move, rename, generate and edit shared links, make comments, assign tasks, create tags, and invite/remove collaborators. The editor is not able to copy, delete, or move root level folders.
    • Viewer: A viewer has read access to a folder or file. Once invited to a folder, the viewer is able to preview, download, make comments, and generate shared links. The viewer is not able to add tags, invite new collaborators, edit shared links, upload, edit files, or delete items in the folder.

    For reference, please check this article: https://support.box.com/hc/en-us/articles/360044196413-Understanding-Collaborator-Permission-Levels

    Please let us know if there's anything else that we can help!

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    Thank you so much for your answer. I guess the next obvious question is then what Box subscription do I need to grant access to my collaborators as previewers only?  This is the most important item I need when using Box. 

     

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