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Question

Sharing File Issues

  • Oct 9, 2026 3:28 PM UTC
  • 2 replies
  • 49 views
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Hello,

My account has all of the correct settings ticked to be able to share files with anyone who has access to the share links, however it is still only allowing me to share links with invited people only despite this. 

I have checked all for my settings and still don't know what I have selected or restricted that isn’t

 allowing to share links with anyone. I have attached a screenshot of my settings. 

Please can anyone advise me on why I can only share with ‘invited people only’? I need to share links for works however this is preventing it!

Thank you.

 

2 replies

Rona Box
  • Community Manager
  • Oct 16, 2026 9:28 PM UTC

Hi ​@Equinox, 

Welcome to Box Community, and we’re glad to help in generating an open shared links! 

 

To help you configure the correct settings to create an open shared link. I submitted a support case and a member from the Box Product Support team will reach out and guide you with the right sharing settings. 

 

Please keep an eye out, and thanks for posting! 

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  • Author
  • New Participant
  • Oct 26, 2026 10:29 AM UTC

Hi Rona, 

 

Thank you for this. Please can I check the status on this support request as I haven’t yet heard anything regarding this?

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