Skip to main content
Question

Shared links not loading in browser

  • May 23, 2025
  • 2 replies
  • 28 views

Forum|alt.badge.img

On my page https://jonburr.com/jon-burr-big-band-sheet-music/ most of the shared links aren't displaying the file in another tab or window in the browser.
It goes to the link address but doesn't load.
I've been checking the links to see if they've been changed on box.com, but the shared links match the page code.
Is this a known issue? Is there a way to fix this?

2 replies

Forum|alt.badge.img

Not being able to find an answer, and not getting a reply here, I moved the assets over to Google Drive, set the permissions, and am getting good results now.

Bye Bye, Box !


Forum|alt.badge.img

Hi there, 

Welcome to the Box Community and so sorry that it took us hours to reply. 

If you are having issue with shared links please provide a screenshot so I can check. 

Thanks!