Hello,
We have an integration with Box via API and one of our customers is complaining that when we create a new folder and get the shared link to the new folder there is an expiration to that link.
We are not setting the "unshared-at" parameters so I wanted to know if there is a default expiration that is set automatically? If so, how can we set the expiration to non without knowing of the user is Box paid user or not?
Thanks
Hi ,
This is most likely an enterprise-wide content setting. If someone with admin access to your Box enterprise can go to the Enterprise settings content & sharing page (alternately from the admin console go to Enterprise Settings -> Content & Sharing), then scroll down the page until you get to the "Auto-Expiration" section. In that section you'll see options for when to auto-disable shared links. Most likely that's the culprit here.
- Jon
Thanks for the quick answer Jon.
So does this means that when I am using the API and calling the create shared link (and not specifying the 'unshared_at' param) I am not setting any expiration?
Thanks
Hi ,
That's correct, if no unshared_at parameter is set in the API then it'll use the default settings of the enterprise.
- Jon
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