Shared Link with Internal User

Hi there, 

Welcome to the Box Community!

This scenario can happen if the following settings is enabled under the "Settings" of the folder you are sharing (or the folder location where the file you are sharing is)

• Allow anyone who can access this folder from a shared link to join as a collaborator - If this box is checked, users who follow a shared link to this folder will be prompted to join as collaborators. You can select the access level that these users will be granted below.

You may need to disable this option to prevent others accessing this link from joining as collaborators.

For details, please take a look at this article: Understanding Box Folder Settings.

Hi France,

Thanks for the response. That option is already disabled in our enterprise, so that's definitely not the issue.

To be more clear, in folder settings that option is grayed out, and when mousing over it a tooltip appears that says, "Sharing in this folder is restricted to collaborators only."

Hi there, 

Thanks for the additional information you shared.

Its likely that the user was already a collaborator in this content you shared and may have been added by someone else in your organization which is totally possible as he is an internal user.

I would suggest reaching out to your Box Admin so they can run a report on collaborations to determine who invited this user in this content.

Thanks for your participation in the forum and let us know how else we can helP!