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Question

Shared link email sent report is blank

  • June 17, 2025
  • 1 reply
  • 108 views
C

I ran a User Activity report and selected Shared Links > Shared link email sent. The date range was set Last 7 years. The report came out completely empty with zero records. This a business account that's been around since 2014 and has 13K+ shared links. I can't imagine that none were sent via email. Is this a reporting bug or is it possible that this report is accurate?

    1 reply

    Rona Box
    • Rona Box
    • Community Manager
    • June 17, 2025

    Hi ​@cmcfarling, 

    Welcome to Box Community and we’re glad to assist!

    It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing case and we'll stay in touch. 

     

    Thanks for posting! 

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