Question
Shared Folders disappered
I got the Message „This shared file or folder link has been removed or is unavailable to you.“
I can’t See anymore the for me shared folders in my iOS App and also not on App.box.com.
The Person, who Shared the Felder for me checked the Share-settings. Looks Fine.
any advice?
Hi KnutK,
Welcome to Box Community!
Here are some troubleshooting steps to try:
1. Make sure that the browser is up to date
2. Clear the browsing history or use a different browser
3. Check if your Firewall is configured for Box apps
4. Try to connect to a different network
5. Reach out to the owner and ask to remove and then re-invite you as collaborator
I trust that the above steps will do the trick. Let me know how it goes!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.