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I got the Message „This shared file or folder link has been removed or is unavailable to you.“

I can’t See anymore the for me shared folders in my iOS App and also not on App.box.com.

The Person, who Shared the Felder for me checked the Share-settings. Looks Fine.

any advice?

Hi KnutK,


Welcome to Box Community!


Here are some troubleshooting steps to try:


1. Make sure that the browser is up to date
2. Clear the browsing history or use a different browser
3. Check if your Firewall is configured for Box apps 
4. Try to connect to a different network
5. Reach out to the owner and ask to remove and then re-invite you as collaborator
 
I trust that the above steps will do the trick. Let me know how it goes!

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