I can no longer access a shared folder in Box.
This shared folder was set up by my mother's accountant and has all her tax information in it (most of it I uploaded to the folder).
I need to complete the process of filing taxes for my mom and I can no longer access the folder.
Please advise.
Hi there,
Welcome to Box Community and glad to help!
If the folder was recently shared and you can no longer access it. Please contact the folder owner to send you a collaboration invite to access its contents.
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