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Question

Shared Folders

  • May 23, 2025
  • 1 reply
  • 49 views

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I can no longer access a shared folder in Box.  

This shared folder was set up by my mother's accountant and has all her tax information in it (most of it I uploaded to the folder).

I need to complete the process of filing taxes for my mom and I can no longer access the folder.

Please advise.

1 reply

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Hi there, 

Welcome to Box Community and glad to help! 

If the folder was recently shared and you can no longer access it. Please contact the folder owner to send you a collaboration invite to access its contents. 

Thanks for posting!