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Question

Shared folder search function

  • May 23, 2025
  • 1 reply
  • 16 views
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I share some folders with people that do not have a Box account and they have noticed that there is no search function for these folders. Are Box.com bowser-based "guests" unable to search for files and folders?

    1 reply

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    Hi Shane, 

    Welcome to the Box Community, I'm happy to help!

    Please be advised that you must have a Box account is order to use the Box search feature. Furthermore, only content that you have access to (if you can preview and/or view) will display in search. Simply put, if you don’t have access to a file or folder within your account, it won’t show up in your search results. 

    To learn more about Box Search feature, please take a look at this article: https://support.box.com/hc/en-us/articles/360043696314-Search-for-Files-Folders-and-Content 

    Regards, 

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