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Question

Shared Filed I wish to remove from a user I no longer trust

  • June 13, 2025
  • 2 replies
  • 52 views
L

Hi there, 

I was trying to work with a property manager and uploaded some sensitve documents becuase I thought I was going to rent with them. As I went forward in the process I started to feel uncomfortable and decided to back out of moving forward with renting the unit. My files that I uploaded are still here and I wish for them to be removed. I do not trust the owner of them and they have no need for my documents any longer. I would like to file a report to have them removed from the folder. I understand your want of intergrity but since they have no reason to continue to have my documents I believe they should be able to be deleted.  I do not feel comfortable reaching out to the person I collaborated with and hope that you can help me. 

Please help me as I don’t want my sensitive documents shared with the user any longer. 

    DonHammons

    2 replies

    Rona Box
    • Rona Box
    • Community Manager
    • June 13, 2025

    Hi ​@Lisalu613, 

    Welcome to Box Community and we’re glad assist!

     

    Upon checking, it appears that you’re not the folder owner. And as a collaborator, your ability to modify the folder and its contents can be limited. 

     

    Right now, see if you could delete the files (that I figured you’ve uploaded) and lastly, if you want to remove your association in the folder, you can initiate your removal in the folder. 

     

    To end your collaboration access: 

    • Open the appropriate folder.
    • You will see a list of collaborators in the right-hand sidebar.
    • Click a collaborator's name to to view all the collaborators in this folder.
    • Find the collaborator whose access level you would like to modify. You can search by name using the Filter Collaborators search box in the upper right.
    • Under the Permissions column, click the user's access level to modify it. Select Remove. If the option is greyed out, you may not have the necessary permissions to remove that collaborator.

     

    Hope it helps! Please let me know if you have questions. 

    DonHammons
    L
    • Lisalu613
    • Author
    • New Participant
    • June 15, 2025

    Thank you for following up. However, it doesn’t help. I am not the owner of the folder. I was invited to send in documents to be approved for a rental property. I shared sensitive infomation to obtain a lease and after communicating further with the folder owner I bagan to feel uncomfortable and did not move forward on siging the lease. I don’t belive it is fair for him to still have access to my documents as he no longer needs them. I don’t feel it is fair for me to not be able to remove them. Removing myself from the folder does not take my documents with me. Do you see how this service can feel unsafe and unfair? Is there anything I can do? File a report? Pleae help me. 

     

    DonHammons
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